If unhappy with any aspect of our service, please speak to your doctor or to the reception staff. You may prefer to write to us. We take your concerns, suggestions and complaints seriously. We are interested in improving your experience at this practice and have feedback forms available at reception on which you can give comments. Unresolved complaints can be referred to Health Services Commissioner on (03) 8601 5200, or fax (03) 86015219 or mail to level 30, 570 Bourke St, Melbourne 3000. A copy of the practice’s privacy statement is available from the reception staff.
